Privacy Choices
Your questions deserve a clear process.
Read the Our20 Privacy Policy, effective October 6, 2026, for details about collection, sharing, retention, and security.
Privacy requests by email
Email privacy@our20app.com, Our20’s official privacy contact, to request access to or a copy of your personal information, correction, deletion, or to raise a privacy question or complaint. Requests are handled through email; this page does not provide an automated privacy portal or promise a comprehensive machine-readable export.
iPhone permissions
Review Our20’s permissions in iPhone Settings, including location and other permissions you have granted. Changing permissions can affect features that rely on them. Changing a device permission does not necessarily delete information already processed by Our20.
Our20 sharing controls
Review the sharing options available to your account in Our20. For help understanding available controls, consult in-app Help & Support or email privacy@our20app.com. Changing sharing settings does not necessarily delete information already processed by Our20.
Access and correction requests
Email privacy@our20app.com to ask for access to or a copy of your personal information, or to request correction of inaccurate information that you cannot reasonably correct in the app. Describe the information you want to access or correct. Where possible, send your request from the email address associated with your Our20 account. We may need to verify your identity before fulfilling a request. Available scope and format depend on the information and technical systems involved; a comprehensive machine-readable export is not promised.
Deletion requests
Email privacy@our20app.com to request deletion of your account or personal information, and describe what you want deleted. Where possible, use the email address associated with your Our20 account. We may need to verify your identity before fulfilling the request. Deletion scope and timing may depend on the data type, applicable legal obligations, security requirements, and technical systems. Some information may need to be retained, including information involving other users or held in backups. Revocation cannot recall copies, screenshots, or delivered notifications. Deletion is not necessarily immediate or universal. Changing sharing settings, changing device permissions, or removing a family member does not necessarily delete information already processed.
Requests involving children
For a request concerning a child’s information, email privacy@our20app.com and explain the request and your relationship to the child. We may need to verify the relevant account, your identity, and your authority to act as the child’s parent or guardian before fulfilling the request. An in-app Parent or Child role or a birthday field does not by itself establish parent or guardian authority. Our20 may be used by minors under parent or guardian supervision. Parents and guardians are responsible for authorizing a minor’s use and applicable permissions. Verification requirements depend on the request.
Privacy questions and complaints
Email privacy@our20app.com with questions or complaints about Our20’s collection, use, sharing, retention, or handling of personal information, including location or children’s information. Describe your concern so we can understand the request. Do not include passwords in your email.